What Can’t Be Automated

Here’s why it’s important to have smart humans at some point in the chain. I just received this email from FlowersDirect, a UK online flower delivery service, which I use quite a bit. Too much, as it turns out: Many thanks for your recent order. However, there appears to be two very similar orders on … Read more

A Directory of Social Annotation Tools

Update July 24 2006: Diigo is now live, combining “Social Bookmarking, Web Highlighter, Sticky-Note & Clipping to make it a powerful tool for online research, collaboration and information discovery”. Looks good; I’d be interested in hearing how people get on with it. Social annotation, sometimes called web annotation, is back. Put simply, it’s software that … Read more

It’s Not Always About Online

Software developers used to write programs that looked and worked great on their big-monitored, big-powered, big-hard drived computers, forgetting that most of us have small screens, weak computers and no disk space. Now, with Web 2.0, they’re writing programs that assume we’re always online. Well, we’re not. Cameron Reilly of The Podcast Network, trying to … Read more

Getting Dating Advice Online

If you’re willing to fork out $20 a month for dating advice, you’re in luck. A newly launched website,  econfidant (“smarter advice for dating & relationships”) does just that:   econfidant can answer all of your dating or relationship questions. No question is too basic or too involved. We can help you strategize how to … Read more