Category Archives: Rants

The Price Of Sleep: 70 Cents A Minute

I know it makes commercial sense, but it’s still galling to realise that in our fast urban world, we are getting used to paying for everything. First it was bottled water, then bottled air, now it’s sleep. New York’s MetroNaps is getting quite a bit of coverage of late — in Wired, the NYT, the… Read More »

Technology And The Decline Of Service

As the world develops, and technology gets better, will we forget the essence of relations between two people: how to serve? I live in Indonesia right now, which is probably the service capital of the world. Not necessarily in terms of expertise, and certainly not in terms of quality of goods (despite having some of… Read More »