Bank scammers get smart(er)

Scammers still love the telephone. It’s the best way to scam people because you have got them there, in the palm of your hand, so to speak. Banks are slowly getting to grips with this and warning customers not to give personal details over the phone to anyone claiming they’re from a bank. Check the … Read more

I’m An Airline, Fly Me

This an email from a bona fide airline:  Dear Sir/Madam, Please be informed that your transaction with [international carrier] has been confirmed. Due to fraud prevention procedure against Credit Card transaction, we would like to validate your recent transaction with [international carrier] by filling information below : Passenger(s) name : Route :Date of Travel :Cardholder … Read more

Ripe for Disruption: Bank Authentication

One thing that still drives me crazy, and doesn’t seem to have changed with banks, is they way they handle fraud detection with the customer. Their sophisticated algorithms detect fraudulent activity, they flag it, suspend the card, and give you a call, leaving a message identifying themselves as your bank and asking you to call … Read more