It’s Not Always About Online

Software developers used to write programs that looked and worked great on their big-monitored, big-powered, big-hard drived computers, forgetting that most of us have small screens, weak computers and no disk space. Now, with Web 2.0, they’re writing programs that assume we’re always online. Well, we’re not. Cameron Reilly of The Podcast Network, trying to … Read more

Love Hertz, Cos I Don’t

Booking online is, sadly, still sometimes as mindless and time-wasting as dealing with an automated phone system. I’ve just tried to book a rental car online for the UK. OK, so Christmas is a busy time, but some of these sites take so long to navigate it would be quicker to walk. Actually, Budget and … Read more

Carousel Etiquette

Is it my imagination, or did people use to behave better at airport luggage carousels? I recall there being yellow lines behind which you stood politely until your luggage appeared and you lugged it off, usually with the help of some nice young man waiting nearby. That way allowed everyone else to see what was … Read more

Never Trust a Hotel that…

Never trust a hotel that… Uses coat hangers you can’t remove from the rack. Have they ever tried to hang things on these hangers without major contortions? Sells Internet usage via password slips you have to buy at the reception. I really, really hate this kind of approach. Not only do the staff rarely tell … Read more

Reclining Seats And Passenger Negotiation Management

Forgive me for any typos and errors for this posting. I’m typing this on a screen that is almost vertical so I can barely see it. it’s coach class on Philippines Airlines and of course I’m wedged behind the only person on the plane who seems to have spent the entire flight with her seat … Read more