Citizen Journalists vs Journalists

Citizen journalists are usually passionate about what they cover. That’s the problem. As a journalist you can’t be passionate about it because  you are supposed to be impartial (this doesn’t mean you don’t care; it means you listen with a detached but compassionate ear). And I reject arguments that this is not possible. Of course … Read more

New in Gmail Labs: Smart Labels

New in Gmail Labs: Smart Labels Wednesday, March 09, 2011 | 10:00 AM Posted by Stanley Chen, Software Engineer People get a lot of email these days. On top of personal messages, there are group mailing lists, social network notifications, credit card statements, newsletters you might have signed up for, and promotional email from a … Read more

My War On ATM Spam and Other Annoyances

By Jeremy Wagstaff (This is a copy of my weekly syndicated column) You really don’t need to thank me, but I think you should know that for the past 10 years I’ve been fighting a lonely battle on your behalf. I’ve been taking on mighty corporations to rid the world of spam. Not the spam … Read more

Social Media and Politics: Truthiness and Astroturfing

By Jeremy Wagstaff (this is a column I wrote back in November. I’m repeating it here because of connections to astroturing in the HBGary/Anonymous case.) Just how social is social media? By which I mean: Can we trust it as a measure of what people think, what they may buy, how they may vote? Or … Read more

PR That Doesn’t Bark, Or Barks Too Much

This is my weekly Loose Wire Service column, an edited version of which was recorded for my BBC World Service slot. Audio to follow. There’s a moment in All The President’s Men that nails it. Bob Woodward is telling his editors about when he’d called up the White House to confirm that Howard Hunt, one … Read more