HSBC “Rgerts to Onform”

I’m always amazed at how much money companies sink into sparkling advertising and PR, but so little into ensuring the emails their staff send and receive reflect the same sheen. Especially when they call themselves the “world’s local bank”. Take this recent email exchange with HSBC. I’m a customer, and sometimes use their Premier lounge… Read More »

The Cup Final, the Uplifting Video and the iPod

Hang on, let me check my iPod first Technology, however small, can be the difference between winning a cup final and losing it. Manchester United faced Tottenham Hotspur in the Carling Cup Final on Sunday, and it’s instructive how video technology was, in a way, the difference between the two sides. After no goals in… Read More »

Radio Australia Topics, Feb 27 2009

Here’s what I’m talking about on today’s Breakfast Club: Mac PowerBook explodes: the dangers of laptops. Here’s what it might look like. Nettops: the new new thing? Jack Straw, MP, gets hacked by scammers. German villagers turn on street lights with a phone call.

Making Networks Do the Work

I don’t get overly excited about plug-ins but I think Xoopit may have shifted us into a new gear. As part of a course I teach on journalist tools I do a demo of Gmail. I talk about it being the new desktop. But I’m only showing the bare bones of the thing: labels, filters,… Read More »

Radio Australia Topics, Feb 20 2009

Here’s what I’m talking about on today’s (shortened) Breakfast Club: Facebook backtracks on privacy policy after user uproar. I’m not convinced users really understand the bigger picture Hurray. Mobile phone makers agree to make a single charger.