News: Spam Stats Galore

  If it’s one thing we’re not short of, it’s spam stats. Here are two more, fresh from the PR newswire:   Clearswift, “the world leader in managing and securing electronic communications” (I’ll be honest, I hadn’t heard of them until today), has this week launched a Spam Index, in which it has found that “in … Read more

News: How To Be A Pornographer

 Further to my earlier posting about the dangers of folk hijacking your PC to send spam, here’s something from Reuters, appearing on Wired News that confirms the worst: Nearly 2,000 PCs with high-speed Internet connections have been hijacked by a stealth program and are being used to send ads for pornography. The stealth program is a … Read more

Mail: SpamNet

  Further to my recent column on spam, a reader from Selangor, Malaysia, J. Allen Otten, recommends SpamNet from Cloudpoint:    “Works rather well and I do not lose emails I really should get.  Cloudpoint places spam (and suspected spam) in a folder called Spam.  If it fails to catch a message that is spam, you can … Read more

Column: Ethel fights back

Loose Wire — Tea, Sympathy And Service By Jeremy Wagstaff from the 25 July 2002 edition of the Far Eastern Economic Review, (c) 2003, Dow Jones & Company, Inc. If you want good customer service on-line, try impersonating a little old lady. It worked for me. Frustrated by the poor response to my own e-mail … Read more